The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?

Today, finding customer support is as simple as writing an e-mail or picking up the phone. But, even though you’re not face-to-face with your customers, you still leave a lasting impression. Do you come across as caring and competent, or menacing and mechanical?Offering stand-out service on the Internet isn’t as hard as it is. Take these simple steps towards old-style service in the digital age:

• Give Each Customer a Personal Response

• Be Clear, But Sincere

• Offer Live Customer Support

• Make Sure Your Support Reps Have All the Answers

Give Each Customer a Personal Response

When a customer sits down to e-mail your company, it’s because he needs help. He chooses e-mail because it’s quick, but his request still warrants a satisfying and personal response!Companies eager to save time and money often take automation too far in their customer support. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.

Be Clear, But Sincere

When responding to customers’ e-mail, be sincere and to the point. Before sending a message, try turning the tables. Ask yourself, “Would this answer satisfy me if I were the customer?”Take that extra moment to give your customer the help he deserves. It might mean the difference between a satisfied customer and a credit card chargeback!

Offer Live Customer Support

E-mail has become an acceptable form of communication. But, live customer support is still necessary. The plethora of information available online can be overwhelming to customers, especially those new to the Internet!Single your company out from the crowd by providing customers with a real person to talk to. Live phone support is an invaluable way to foster trust. When your customer has reached the end of his Internet rope, and just needs help, your toll free number is the answer he’s looking for.

Make Sure Your Support Reps Have All The Answers

The presence of phone support will do no good if your staff doesn’t know your product! Customer support reps should be warm and friendly, and willing to help with any aspect of your product.What a good feeling it is to talk to someone who feels confident in his product. It’s even better if he’s knowledgeable enough to solve your problem without transferring you all around the company!

Provide Stand-Out Service; Gain Lifelong Customers

Too many e-businesses skimp on customer service, hiding behind web sites and message boards. Customer support is an integral part of every company, even those operating solely online. Be one of the few to offer stellar service, and gain customers for life!

How can Auto Responders help you ??

Follow up autoresponders follow up with your leads for you. You create a series of messages, and decide when they should be sent, (daily, weekly, etc.). Your autoresponder will send the messages to each new lead automatically. With no further intervention from you, your leads will remember you throughout the winter chill. And this regular reminding will mean more sales during the all-important holiday shopping season.

Give yourself the gift of a higher conversion rate! Follow up automatically using these simple steps:
• Offer Useful Information
• Personalize Your Messages
• Track Your Leads
• Broadcast Tailor-Made Offers

Offer useful information

Write your follow up messages for your leads - not for yourself. You want to talk about your great service, but your leads just want to know what they’ll get out of it!

At some point, you must have purchased something like your product. What were you looking for then? Was it information about pricing, styles, or holiday gift wrapping? Maybe just a clearer explanation of the product? Figure that out, and put the answer in your follow up messages. That’s what your leads want to know.

Personalize your message

You don’t open postal mail addressed to “Current Resident”, and your leads aren’t going to read e-mail addressed to “Dear Internet Friend.” People are simply more likely to read messages that address them by name.

Autoresponders let you use variables to personalize your messages. This way, you write just one message, but Lenny Lead reads “Happy Holidays, Lenny!” while Kate Customer reads “Happy Holidays, Kate!”

Names are only the beginning of the personalization features available, though. In addition to full, first, and last names, some autoresponders let you add e-mail addresses, dates, or an ad category. The best even correct the capitalization in your leads’ names, giving your messages a much more professional look.

Track your Leads

Get even better results from your snowballing list of leads by experimenting with follow up content and timing. Your experimentation will be much more successful if you have access to proper statistics.

Only use a follow up autoresponder that offers detailed lead statistics. Look for live, graphical stats that show your incoming leads broken down by day / week / month, all of your active leads, and leads who have requested removal from your list.

Broadcast Tailor Made Offers

To get more bang for your holiday buck, look for an autoresponder that also lets you broadcast extra e-mails to all of your leads. Some even allow you to send tailor-made offers only to leads who meet certain criteria.

Lets take an example to enhance our understanding:

For years, Matt has been successfully marketing All Natural Pharmaceuticals using a follow up autoresponder. In fact, much of his success can be attributed to the set of seven messages e-mailed to all of his potential customers. Matt has carefully crafted those messages over the years, and they’re really great.

Recently, Matt has been trying to pass what he’s learned along to his downline representatives. He explains his marketing principles over the phone, and he knows that several of his reps pass his follow up messages around amongst themselves.

However, Matt finds that his pearls of wisdom rarely survive this ‘telling and retelling’ intact. He knows his reps aren’t getting anywhere near what they could out of his knowledge. He wishes there were a way to harness today’s technology, and put it to use for the greater good of his downline…

Enter Auto Message Setup

Using an Auto Message Setup system, Matt’s downline reps can order their own follow up autoresponse accounts that are already packaged with Matt’s pre-written messages. They can reap the fruits of Matt’s experience with ease.

Each rep will customize Matt’s messages for himself by logging in to his new follow up autoresponder account, and entering his own contact information.

Here is Matt’s original autoresponse message:

Hi LEAD NAME,Thanks for stopping by the All Natural Pharmaceuticals web site today! We hope you come back soon!Best Regards, Matt M.
matt@all-natural-pharma.com 918 Awl St.
Natural, PA 22314

Notice that the message greeting uses a variable, (LEAD NAME). The variable ensures that each of Matt’s leads will receive a message personalized with his or her own name. Notice, also, that Matt’s name and address are at the end of the message.

Case Study - Downline Dan and the New Breed

Dan is one of Matt’s downline representatives. He’s ordered his own follow up autoresponder through Matt. Since Matt is using Auto Message Setup, Dan’s account came pre-packaged with Matt’s marketing messages. Dan personalized those messages to himself by answering a few questions in his Online Control Panel. Now Dan is sending his own personalized version of Matt’s messages to his customers! All of the basic content is Matt’s, but Dan’s contact information is on the letters. Here is the autoresponse that Dan sends to his potential customers:

Hi, LEAD NAMEThanks for stopping by the All Natural Pharmaceuticals web site today! We hope you come back soon!Best Regards, Dan D.
dan@pharma-ceuticals.com 5 Farm Way
Sootuh, TN 88457

Notice that the contact name and address at the end of the e-mail are Dan’s, but that the greeting at the beginning of the message still includes the name of Dan’s lead.

Mission accomplished !!!
With Matt’s experience in hand, Dan is now marketing more successfully than ever before. And he isn’t the only one - Matt’s entire downline is now using his marketing messages! Matt’s commissions are growing exponentially.

Matt and Dan’s situation is not unique. Any network marketer with an established downline can take advantage of the opportunities available in an auto message setup system. There’s no better way to put more auto in your autoresponder.
For instance, send everyone who’s been on your list for a month a special discount. Or, notify all leads interested in a certain product when a new shipment comes in.

Follow up messages keep leads warm. Use periodic broadcasts to convert them to sales!
Prevent a Crummy Christmas

Businesses of all sizes ha*ve seen their sales grow by leaps and bounds because of automated follow up. Implement your follow up strategy now to make the best use of holiday leads! Then, enjoy the season - your autoresponder is following up for you!Take a quick look at these to increase your understanding of what aweber auto responder can do for you.

Earners Contribution

Popularity: 7% [?]

Incase you are wondering what do I exactly mean by the word - Dost - well in Hindi, the national language of India it means - friend. I mean to say that your webhost is your best friend because they are the ones who are looking after your site / blog’s maintenance and up-time trying to provide the possible services available. If you are running your own online business you will definitely what is he importance of a good host. Still many people are sceptical about it and mostly prefer cheap or even free hosting. So in todays post we will discuss all the possible alternatives including free hosting and see what works out best.

If you think that there are other hosting companies that I have missed ( which I am pretty sure I have since there are way too many of them ) that are worth a mention then please leave a comment and I will update the post at the earliest.

1. Hostgator Hosting:

They probably dont need any introduction as being one of the most successful hosting companies around the corner. There are prices are very competitive as compared to the services that they offer. I have never heard anyone saying that they dont provide value for their money. they up time is unmatchable and online supports beats most of the others. Starts at $4.95 shared hosting, $24.95 reseller and goes upto $174 for a dedi. Their is the best thing about them and they really do provide 24×7 support unlikes a couple of others where you can see a message saying “Live support is offline” !!!

2. Bluehost Hosting:

Bluehost has proven itself to be one of the most reliable hosting companies in a short span of time. They are also running promotional offer and you will get $50 yahoo and $50 google credit with every purchase. Winner of the best customer service award in 20o6 they have proven that its never to late to enter a market.

3. LunarPages Hosting:

They are probably the best in the business or at least one of the best. What makes them a favorite of the webmasters is not their excellent services and backup but because they come with a lot of other softys that makes a webmasters life easier. For every webmaster who wants to make a living online and continue a certain blog / site for a very long time to come, I seriously recommend this host. Please take a look at their various plans to see what are the things that are included in their various plans. Certainly capable of becoming your best DOST . . .

4. HostIcan Hosting:

Comes with a full money back guarantee however I am yet to hear any of such case where anyone has claimed it. They are very suitable for the bigger companies or blog owners for whom services are more important then anything else. Well you have to try it to find more about it as I am yet to use their services.

5. Hostnine Hosting:

Hostnine is for the average joe who are not in a position to shell out much but want the best possible services. Starting at $3.95 their hosting plan provides all the luxuries you want. Good for all those who are looking for cheap but reliable options. Your search ends here.

6. CrucialWebHost Hosting:

If your site or blog is crucial for the success of your business then you should take a quick look at crucial webhosts cause quite true to their name webhosts are the most crucial part of your site that take care of all the dirty work for you. You can get a .com for as low as $5.99 which I believe is the lowest at the moment. (please leave a comment if you know of any other who cheaper - always good to save a few bucks here and there )

7. Midphase Hosting:

Customers always like it when a couple of additional perks are added to their basic plan and what else can be better than the free credits and they are offering around credits worth $300. Many people are hesitant in transferring their blog / site to a new hosts because many of them are unfamiliar with the procedure and feel a bit lazy. The good news is that they will do it all for you and even pay for your old account charges if pending.

Apart from that the rest of the story is almost same since almost all the webhosts keep a keen look at their competitors and adapt to the changes really quickly in order to survive the cut throat competition. If anyone is using any one of the above mentioned hosts then please share your thoughts and feedback.

Earners Contribution

Popularity: 28% [?]

As I am constantly looking for new opputunities and ways to make money online here is a much awaited update on some of the new sources of making money online that I have tried successfully and they are going to be there forever. Some of them are fully automated that is you dont have to do anything except join the program and see money roll in. Some of the others require you to put in some efforts but then there is no such thing as easy money or is there ??

All of the below mentioned sources have been tested time and again and they have proven their mettle each time. Well without wasting any of your time lets get down to the list and see which ones have you missed out. You can subsribe to my rss feed to make sure you dont miss any of the further developments and research.

 

TEXT LINK ADS:

This is by far my biggest money maker. They you for keeping text link ads on your sidebar or in within your content. You decide where you want them. Previously I had them in my content but now I am thinking of keeping it in my sidebar. More profitable and highly recommended. The price of the link sold of is decided by them based on your Alexa ranking, google pr, rss subscribers and some other factors.

They also pay a handsome $25 per referral. And the minimum payout is just $25 by paypal or check as you desire. If you are able to refer 10 people per month…. Imagine how many bloggers and site owners are out there!!

CLICK HERE TO SIGN UP FOR TLA NOW!!

KONTERA:

Kontera is similar to TLA except that it is fully automated process. All you have to do is upload and activate a plugin and Kontera will automatically convert some of the text in your article into links. They will be be underlined to distinguish them from your own links. But in order to get accepted in the program you must have at least 500 000 pageviews per month!! Dont worry even if you dont receive that much pageviews you can still get accepted in the program courtesy john chow dot com

To get accepted in kontera type “John Chow Kontera partnership” in the comments field. You will get accepted.

CLICK HERE TO SIGN UP FOR KONTERA

BIDVERTISER:

This is similar to google adsense program with a difference. The minimum payout is only $10 and that too via paypal. It is usually ranked as the second best PPC program after Adsense. Also you will receive $20 free advertising for your blog/site. Similar to Adwords you can control and monitor your stats and set campaigns accordingly.

CLCIK HERE TO SIGN UP AS PUBLISHER

CLICK HERE TO SIGN AS ADVERTISER

GOOGLE ADSENSE:

This program needs no description. You dont deserve to be in the industry if you dont know about google. You can find good info on PPC Management here to get started with. Highly recommended.

CLICK HERE TO SIGN UP FOR GOOGLE ADSENSE

WIDGET BUCKS ADS :

This is claimed to be the latest and the best Google Adsense killer!!! The MP3 players ads that you can see in the top right sidebar below the RSS feed icon is widgetbucks ads. As you can see they are very professional and they certainly got style. They are paying as high as $0.47 per click and sometimes even higher. A lot of blogger claimed that they made over $50 in their first week.

When you sign up you will receive a $25 bonus credited to your account. You can easily blend them. You can set them to manual as I have done to show ads that you want or set it to automatic. But according to me manual is much better as you have more control over what you want to show to your visitors. Highly recommended for buy/sell/trade kinda of sites.

CLICK HERE TO SIGN UP FOR WIDGETBUCKS

LINK WORTH:

They are similar to TLA but where TLA is paying $25 per referral these guys have gone completely nuts and paying $50 per referral. But the amount will be credited once the referee earns or spends $100 (usually it goes over thousands in case of advertisers) You can also make money by selling text link ads on your blog. Till now I have not been informed of any sale but I was able to refer a webmaster. I hope he earns/spends $100 fast.

CLICK HERE TO SIGN UP FOR LINKWORTH

DEAL DOT COM:

Recently launched this program is spreading like wild fire. This is raw deal!! As you can see in my sidebar a product is out for sale. You will be paid for every sale and also will automatically be entered in the deal of the day contest which is held everyday. A publisher is chosen at random and the deal is awarded to him.

This is a two tier program where you are paid 35% of the profit for first tier and 15% of the profit in second tier for every deal your referral enters into for the rest of his life!!! So if you have a number of affiliates under your belt you can earn a regular passive income through this program.

CLICK HERE TO SIGN UP DEALDOTCOM

AUCTIONADS:

I am still to achieve success with this one. Though they are offering $25 per sign up but still its getting more and more tough to get sales. Maybe I am a bit too new in the game and haven’t learnt my lessons yet. So I will continue experimenting with them. Will keep you posted on the developments. They are eBAY affiliated and put all their publishers in one single collective to attain higher revenue share.

You will get 100% of the profits as if for now but once the collective moves up the eBAY revenue they will start to cut commissions out of revenue. A very good way to make money if properly handled.

CLICK HERE TO SIGN UP FOR AUCTION ADS

SPONSORED REVIEW:

This is proving to be one of my biggest source of income after TLA which is completely automated and I dont have to do anything about it. However in case of sponsored reviews it requires me to bid on oppurtunities which I am notified of whenever there is one however it is more advisable to login every day since the oppurtunties are far more and they cant possibly send you an email notification for all them however you do receive an email when your bid gets accepted. There are no pr restrictions atleast not now but your blog should a quality one to be approved. No spammy content sites please.

You can make any where from $20 to $100 per post depending on the oppurtunity however never bid more than that you deserve because then your bid wont be accepted and you will los money. Once you get accepted you must complete it within stipulated time period. You fail to do this 3 time and you will be out and wont be able to bid for any oppurtiunities by that particular advertiser.

CLICK HERE TO SIGN UP SPONSORED REVIEWS

LINK WORTH:

Yeah I know what you are thinking but this is something different. LinkWorth also offers the oppurtunity of making money from selling paid posts just like sponsored reviews but with a difference. The best part is that it is fully automated that is the advertisers come to you and you dont have to bid on anything. You will be notified by an email when a post is sold and the best part is yet to come.

The two main benefis=ts of using link worth program is that you get to set your own prices both in case of posts as well as links. The second reason is even more compelling and that is that all the profits are distributed in the raio of 70:30 How cool is that ??

CLICK HERE TO SIGN UP FOR LINKWORTH

 

Earners Contribution

Popularity: 14% [?]

And you sit at the chair in front of the interviewer, all anxious and tensed. And all of a sudden the interviewer asks for your resume. And you hand him over the piece of paper that describes you in all conceivable details. The resume is a paper representation of your entire personality, a documented illustration of your entire career.

What if you have an interview ahead and you still don’t know how to craft a professional resume. Look no further, internet has solutions for this menace as well. There are executive resume writers that can craft your resume in no time. There are professional and executive resume writers that can do the job of resume writing for you and what you will get a concise and comprehensive professional resume that would define you and your achievements in totality.

Powerful attention grabbing multi-use cover letters and resume revision by certified and executive resume writers will ensure a great resume. So if you have an interview ahead and you want to enter inside the interview cabin with a professionally crafted resume then carefully choose a professional resume writing services company that would create the best resume for you and let god do the rest.

Earners Contribution

Popularity: 21% [?]

In this fast growing world when we, human beings exist in the endless cobweb of internet, the role of websites becomes indispensable. Websites have become the best source for information exchange and distribution. Web hosting service, a service that facilitates organizations to create and maintain their websites that lies just a mouse click away.

And when you run a business and have just completed the designing and coding of the website for your company then it is just the right time for you to choose your business web hosting plan. Business web hosting plans are many and can be found in abundance on the internet. All you have to do is to choose that business web hosting that suits the requirements of your business. When looking for a business web hosting plan you should always look for the space, bandwidth, availability of a free domain and supports provided by the company.

One such business web hosting plan which counts among the best business web hosting plans in the market is the bluehost hosting. An in-depth bluehost hosting review illustrates the benefits that you get with this are unlimited. There a lot of plans available according to the user requirements and needs. A stunning 3 terabyte bandwidth is what I call a challenge to say how much traffic can you pull !!

Earners Contribution

Popularity: 15% [?]

Online Classifieds in the recent times have made a remarkable place for itself in promoting products and brands. Newspaper classifieds have almost been replaced by online classified advertisements. Gone are the days when you used to rely on newspaper classified and word of mouth to find what you are looking for.

Now you can find what you are looking for in classified advertisement for sale in websites from arts & crafts, auto parts, books to computer and collectibles. Advertisers also gain through classified advertisement in websites; as they can cater to a large market not only in nationwide classified, but also the segmented advertising and classified advertisement for Arizona free local ads.

Online classifieds has also revived the age-old barter system of doing business. Barter means products or service in lieu of products or services, without money transaction. For example, you can give classified advertisement to barter for any services that you require in lieu of offering free beauty or repairing services that you specialize in.

Online classified not only help you find what you are looking for in a single platform limited to products but also personal utilities like community activities, lost & found, childcare, local news , musician, pets, etc to name a few.

Earners Contribution

Popularity: 11% [?]